Fix & care / WordPress security
Next Nova removes malware from hacked WordPress sites, repairs the damage and closes the way the attacker got in. Cleanup starts at $290 and is usually done within 3 days. We then harden the site and, if you want, watch it every month on a care plan, so it doesn’t happen again.
Trusted by 1,100+ small businesses
01 Sound familiar?
These are the signs we see most. Here’s what we do about each one.
How we fix itWe remove the malware, close the hole it came in through and ask Google to review the site, so the red warning comes off.
Security work sits alongside routine website care and reliable maintenance. Our WordPress website team, speed repair service and redesign service can help with the wider work identified during a review.
How we fix itRedirects hide in files, the database and plugins. We find every copy, not only the one you can see, and remove it.
How we fix itWe remove unknown users, reset every password and key, and check what they changed while they were in.
How we fix itWe clean it, send your host the report they ask for, and get the site back online.
02 What you get
A fixed list, agreed before we start. You get a written report of what we found and what we changed.
Infected files, injected scripts and hidden admin users removed from files and the database.
Usually an old plugin, a weak password or a nulled theme. We find it, so the same hole isn’t used twice.
A review request sent through Search Console once the site is clean.
File editing off, login protection, safe user roles and settings that make the next attack harder.
A fresh backup of the cleaned site, stored off-site, before we hand back.
WordPress, theme and plugins updated; abandoned plugins replaced.
What we found, what we removed and what you should change.
Security scans and uptime checks every month on a care plan.
03 How we work
Deleting the malware you can see is the easy part. A real fix has three steps.
Clean
Hacks rarely live in one place. We compare WordPress core against fresh copies, scan files and the database, and remove injected scripts, backdoors and fake users.
Core files compared with clean copies
Database and files scanned
Unknown admin users removed
Close
If the way in stays open, the site is hacked again within weeks. We find it, update or replace what was vulnerable and harden the settings that matter.
The entry point found and fixed
Outdated plugins updated or replaced
Login protection and file editing off
Watch
Most hacked small business sites we clean simply missed updates for months. A care plan keeps the site updated, backed up and scanned, and malware cleanup is included from the Growth plan.
Care plans from $79 a month
Malware cleanup included from $149 a month
Or try our own plugin, Moatline
04 Price
We confirm the infection first, then quote. Hardening and a written report come with every cleanup.
From
$290
Most cleanups are done within 3 days. The price depends on how deep the infection goes and how many sites share the hosting. You get a fixed quote after a free 15-minute check.
What’s always included
A free 15-minute check
A full backup before any change
Malware and backdoors removed
The way in closed
Hardening and updates
A written report
What changes the price
How deep the infection goes
Several sites on one hosting account
A Google or host suspension to clear
Rebuilding damaged pages
Ongoing care afterwards
How payment works: a fixed quote after the free check, paid when the site is clean. Card or bank transfer.
05 How it works
You’ll know what we found, what it costs and when it’s done before we start.
Day 1
A warning, a redirect, a suspension email: a screenshot helps.
Day 1
We confirm the infection and give you a price.
Day 1–2
A full backup, then the cleanup and the fix for the way in.
Day 3
Settings hardened, a clean backup taken and the report sent.
Change your passwords first. If you think you’ve been hacked, change your hosting and WordPress passwords now and don’t delete anything. We ask for temporary access you can remove when we’re done.
06 Selected work
Real WordPress sites we’ve built. On a free 15-minute call, we’ll check yours. Hover a screenshot to scroll the whole page.
Ibrahim is always the best to work with. He does the job you request and I hardly ever have any revisions.
Tell us your industry on the call. We’ll introduce you to someone we’ve built for.
07 Compare
An honest look at the three usual ways to deal with a hacked or at-risk site.
| Question | Next Nova | A security plugin alone | Your host’s support |
|---|---|---|---|
| Price | Cleanup from $290, fixed | Free or a yearly licence | Often free, or a paid add-on |
| Removes the malware | Files and database, by hand | Flags it; cleanup often paid extra | Sometimes, or restores a backup |
| Finds the way in | Yes, and closes it | Rarely | Varies |
| Google warning | Review request sent | No | Rarely |
| Report | Plain-English, what and why | Scan results | Rarely |
| Afterwards | Optional monthly care plan | Ongoing scans | Server-level only |
A good security plugin is worth having, and we install one as part of hardening. If the problem is the server itself, your host is the fastest fix. And if the site is old and full of abandoned plugins, a rebuild can be safer than another cleanup.
08 Tools
Public tools, plus our own plugin. Logos show platforms we work with, not partnerships.
Logos show platforms we work with. They don’t imply a partnership or endorsement.
09 Is it right for you?
Here’s how to tell if a security fix is the right next step.
Have a hacked WordPress site, a Google warning or a host suspension.
See strange redirects, users or files you didn’t add.
Haven’t updated in months and want it checked before something happens.
Want it watched every month after it’s fixed.
Have a slow or broken site, not a hacked one. Speed & repair is the better fit.
Run Wix, Squarespace or Shopify. The platform handles server security; we can still help through repairs.
Have a server outage. Your host is the fastest fix.
Want a security plugin you run yourself. Look at Moatline.
10 Questions
Still unsure about something? Message us. A real person replies.
Ask on WhatsAppCommon signs are a Google “deceptive site” warning, visitors sent to spam sites, admin users you didn’t create, new files you don’t recognise, or your host suspending the account. Send us the address and we’ll check.
Change your hosting and WordPress passwords, don’t delete anything, and contact us or your host. Deleting files can remove the evidence of how the attacker got in.
Hacked-site cleanup starts at $290 and is usually done within 3 days. You get a fixed quote after a free 15-minute check.
Much less likely once the way in is closed and the site is kept updated. Most repeat hacks come from the same old plugin or password. A care plan keeps it updated, backed up and scanned every month.
A plugin helps spot problems and block common attacks, and we install one when we harden a site. It won’t usually find how an attacker got in or clean the database by hand.
Yes. Once the site is clean we send a review request through Google Search Console. Google usually reviews it within a few days.
11 Keep exploring
Service
Slow, broken or hacked sites, fixed in days.
Service
Updates, backups and small edits, handled monthly.
Service
Fast sites you can edit yourself.
Service
A new site without losing your Google rankings.
Industry
Earn trust before the first call.
Not sure which service you need? We’ll tell you on a free call.
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